Though it can be fully personalised using your own
style elements, the welcome page of the VIP
Portal will always consist of the same components.
After reading this article you should be able to
find your way around the VIP Portal welcome
page.
Let’s
get you started
We can
discern 3 different areas.
If there
are events for which the user has the right to buy or manage tickets, they will
be displayed in this area. They are shown in the form of Cards. One Card per event.
Right above
the event Cards there is an area where you can display some sort of
welcome message. This message can be set in the Back-Office. The name will be personalised but
the message will be the same for all End Users
Note that this
area can be personalised or configured according to your needs. Both the Cards as well as the colour scheme can be modified.
Per event
the VIP Portal will show key data,
like the name, the date and time and whatever rights you have (tickets,
parking, hospitality) for this event.
Depending
on the settings, the event Card might also show 2 buttons.
- 1 button to allow you to manage your tickets
- 1 button to allow you to upgrade your experience
In the top
right corner of the customer interaction area you will see the email address
that you use to log on to the VIP Portal.
It is
possible for the operator of the iXpole system to use the VIP Portal to post messages to all or a selection of the VIP Portal users.
These
messages can appear in different
forms with different characteristics