So you've decided to work with the VIP Desk application and already configured the hardware of your Zebra reader and its Android software (if you didn't, check out this article first). Now all you have to do is configure iXpole in the appropriate way, install and configure the VIP Desk application and before you know it, you are scanning and managing access control using iXpole. But first things first: installing the VIP Desk application.


This article will explain how to install the VIP Desk application onto your Zebra Reader.

Let's get you started!

Unlock the device and go to the home screen by tapping the home-button (a circle) at the bottom of your device. Your home screen should be empty. If you don't know why or how this is done, read this article first. 

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Now swipe up your screen, so you get an overview of all the apps on your device. Locate the "Google Chrome" app, and open it by tapping on it:

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If this is the first time you open the Google Chrome app, it will ask you to configure some settings. Those are explained in the next bullet points.

  • Untap the "Help make Chrome better by sending usage statistics and crash reports to Google" and click "Accept & continue":

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  • Google Chrome will now ask you to sign in or add an account. Decline by tapping "No thanks":

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The Google Chrome browser windows opens:

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Tap the address bar, but instead of typing a URL, scan below QR code for the VIP Desk installer to download. Here is how you do that: point the top of the reader at the QR Code and push one (or two at the same time) scanner buttons on the side of the device. The scanner will read the QR code and transform it into a URL with which you can (almost) automatically download the installer of the VIP Desk application:


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Just to make sure you scanned right, here is the installer-download QR code again (it's the same as in the above illustration):

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The reader transforms the QR code into a URL. Click on the arrow at the bottom of the screen to go to the URL:

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In the next screen, tap "Open" or "Download" to download the VIP Desk Installer:

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If this is the first time you use the Google Chrome app on this device, then it will ask you to configure some settings. Those are explained in the next bullet points.

  • Following message might appear: "Chrome needs storage access to download files". Press "Continue":

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  • Also the following message might appear: "Allow Chrome to access photos, media and files on your device?". Press "Allow":

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When the app has been downloaded, tap “Open”:

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If this is the first time you use the Google Chrome app on this device, at this point it will ask you to configure some settings. Those are explained in the next bullet points.

  • Following message might appear: "For security, your phone is set to block installation of apps obtained from unknown sources". Press "Settings":
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  • By pressings settings, you go to the "Security" settings. Scroll down untill you find "Unknown Sources: allow installation of apps from unknown sources". Activate this setting and go back by pressing the back-button at the bottom left of your device:
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You'll get the iXpole VIP Desk screen which asks if you want to install the application. Click "Install" at the bottom right of the screen:

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When the application is installed, you will see following confirmation screen

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Congratulations! You succesfully installed the VIP Desk application. 

Now all you (still) have to do, is to make sure the app-icon is located as the only app on your home screen. This way it's easy to find, which might turn out pretty usefull, let's say during the stress of an event. Here's how you do this:

  1. Swipe up your homescreen to get an overview of all your apps
  2. Locate the iXpole VIP Desk application
  3. Drag & drop it to your home screen

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