A ticket resale rule determines how much a ticket holder may receive if a released ticket sells again. Create rules centrally, then assign them to events. The same rule can be used for seats, parking, or both.
In this article you will learn how to configure ticket resale rules
Let's get you started
- Add a rule
- Edit a rule
- Delete a rule
Add a rule
Start at Admin >> Tickets >> Resale. In Rules, select Add. Complete the rule and select Save. See ticket resale rule values for the available payout methods and applicability settings.
After saving, assign the rule to an event. Creating a rule alone does not make it available to ticket holders.
Edit a rule
Start at Admin >> Tickets >> Resale. Select the rule's name in Rules, make your changes, and select Save. Check its event assignments before changing whether it applies to seats or parking: a type cannot be removed while assignments still use it.
Delete a rule
Start at Admin >> Tickets >> Resale. Select the rule's name, then choose Actions >> Delete and confirm. Remove its event assignments first if iXpole reports that the rule is still in use.