A ticket resale rule determines the amount a holder can receive when a released ticket sells again. A separate rule can also set the compensation for hospitality linked to a released seat. Create rules centrally, then assign them to a Calendar Item.
In this article you will learn how to add, edit and remove resale rules
Let's get you started
- Add a rule
- Edit a rule
- Delete a rule
Add a rule
Start at Admin >> Tickets >> Resale. In Rules, select Add. Enter a name and the rule's value and method. Select one or more applicable types: Tickets, Parkings and Hospitality. Select Save.
For help choosing the amount, read Understand ticket resale rule values. A saved rule becomes available to holders only after you assign it to a Calendar Item.
Edit a rule
Start at Admin >> Tickets >> Resale. Select the rule's name in Rules, change the settings and select Save. Check its Calendar Item assignments before removing an applicable type. A type in use by an assignment cannot be removed.
Delete a rule
Start at Admin >> Tickets >> Resale. Select the rule's name, then choose Actions >> Delete and confirm. If the rule is in use, remove its Calendar Item assignments first.