The value and method in a resale rule determine the amount credited to a ticket holder's wallet. The rule form shows an example for each method before you save.

In this article you will learn how resale rule values and applicability work

Let's get you started

Start at Admin >> Tickets >> Resale. Select Add or open an existing rule from Rules. Enter a unique Name and, if useful, a Description. Enter a Value and choose a method:

  • Fixed Cost subtracts the value from the original unit price. With an original price of €200 and a cost of €25, the holder receives €175.
  • Percentage Cost subtracts a percentage of the original unit price. With an original price of €200 and a cost of 10%, the holder receives €180.
  • Fixed Earning sets the holder's amount directly, up to the original unit price. With an original price of €200 and an earning of €75, the holder receives €75.

Select Tickets, Parkings, Hospitality or a combination to define where the rule may be assigned. The value cannot be negative and may have at most two decimal places. A percentage cost cannot exceed 100%. The amount credited never exceeds the original unit price.

Select Save, then assign the rule to the relevant Calendar Item.