There are different Sales screens in iXpole. Each aiming at various use cases. 
Depending on the Products your customer wants to buy using his Wallet, a different approach to logging the On Demand Sale will be advisable

After reading this article you will understand for each type of Product how to best initiate a Sale so that you can redeem the purchase with On Demand Credits.


Let's get you started


The sales process you have to follow to register a Sale with On Demand Credits will depend on the Products you want to include in the Sale:

  1. Selling Seats (with hospitality) and Parking
  2. Selling Hospitality
  3. Selling Catalog Products
  4. Selling a combination of all of the above

1. Selling Seats (with Hospitality) and Parking for Credits

Whenever you want to sell Seats in iXpole the best way to start your Sale is to click on the   +   sign in the top right corner of your Back Office screen. click on Season Sales or Ticket Sales

Image Placeholder

From there perform a regular Sale of Seats and associated services, selecting the Seats and the name of the Account. If so desired, you can add Parking and/or Hospitality.

Before clicking on Save, you should select the Wallet you want to deduct the Credits from. If there are multiple Wallets available, you can either select one or you can decide to select Use Auto Assignment
option.

Image Placeholder

As soon as you have clicked on Save, the Sale is registered and the value of the sale is modified depending on the Credits that were used.


2. Selling Hospitality for Credits

If you want to sell Hospitality in iXpole the best way to start your sale is to click on the   +   sign in the top right corner of your Back Office screen.
Click on Hospitality Sales and then complete the fields required to register the Hospitality Sale. 

Before clicking on Save, you should select the Wallet you want to deduct the Credits from. If there are multiple Wallets available, you can either select one or you can decide to select Use Auto Assignment
option.

Image Placeholder



3. Selling Catalog Products for Credits

Either you open an existing Sale which is still in Draft, or you start a new Sale.
To start a new Sale of Catalog Products, you have to start from the On Demand usage of the Wallet you want to use.
In the Individual On Demand usage Report, click on Create On Demand Sales
iXpole will create a new Season Sales screen and will pre-fill it with
  • The name of the Account (to which the Wallet was sold)
  • A Catalog Product that has to be named and quantified
Under Catalog in this Sale screen, click on the 0 x product link missing.
Select the Product you want to sell in exchange for the Credits
Select the number of Products you want to sell

Make sure not to forget to mark the Wallet you want this Sale to be deducted from!



  
When you've selected all products, don't forget to create an Invoice and then Save as Final

4. Selling a combination of the above

Whenever there are Seats involved in the Sale, we advise you to start from the Box Office menu: click on the   +   sign in the top right corner of your Back Office screen. Complete the Sale of the Seats, Hospitality and Parking and -if required- complete the Sale with any other Catalog Product.