One of the objectives of the VIP Portal is
to allow you to push your customers as much as possible to self-service. Both
parties will see their efficiency increase.
In the
iXpole VIP Self-Service portal you can allow your customers to consult their
order history with you. If the pdf’s of the invoices are available in the Back-Office,
it is even possible to show the invoices which are linked to specific orders.
After reading this article you will know where to
consult the overview of your orders on the VIP Portal.
Let's get you started
On the VIP Portal click on the
userID (email
address) in the top-right corner of your screen.Click on
AccountsIn the left
menu click on
OrdersOn the
right-side next to the menu you will see an overview of all the orders logged
in the system for this specific Account.
You can
select a specific season from the drop-down list or search a specific order
using the search bar.
Check also the
article about downloading invoices from the VIP
Portal.