Checking Workflow Runs

Use the task history and integration log to follow a Workflow run and investigate failures.

In this article you will learn where to find Workflow results and error details

Check a Task run

1. Open Admin >> Workflow and select the task in Tasks.
2. Open History.
3. Find the run by time and success state, then select Details to inspect it.
4. Return to the Workflow page to compare the task's last and next run times and active state.

Check the Integration Log

1. On Admin >> Workflow, click Log.
2. Set the From and Until dates. Narrow by User if relevant, then click Run.
3. Check the status: Pending, Failure, or Success.
4. Open a log row to inspect its details. When you have a run identifier, use its direct log link to see records for that run.

The log initially covers the current day. Widen the date range if the run happened earlier. The general log view shows at most 1,000 records, so narrow the dates and user when needed.

The Workflow page also links to External IDs. Use that overview when an integration cannot match an iXpole object with an external system's identifier.

Note Clear on the Integration Log removes log records. Use the filters and Run when investigating; do not clear the log as a troubleshooting step.