The settings related to a VIP Portal user are stored in the iXpole Back-Office. The VIP Portal just provides another channel to access this data.

  • The iXpole Back-Office user can update the user data through the iXpole Back-Office interface
  • A VIP Portal user, if he has the proper rights, can edit the user data of different VIP Portal users via the VIP Portal. Any update to this data will be registered directly in the Back-Office. The VIP Portal is merely another channel to access the data in the Back-Office.

After reading this article you will understand the different parts of the VIP Portal Users overview page and will be able to find the necessary information to undertake all possible actions on this page.

Let's get you started


On the VIP Portal click on the userID (email address) in the top-right corner of your screen.
Click on Accounts
In the left menu click on Users

On the right of the menu an overview will show.


What is in a User Card?

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All VIP Portal users are represented using a user Card. Each Card shows the most important information about the User

  • The name of the User
  • The mail address of the User
  • The telephone number of the User
  • An overview of his User rights

Which actions can be taken on the overview page?

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  • The search bar allows you to search for specific VIP Portal users
  • You can add new users or edit edit existing ones