As of the 4.0 version, new features have been added to the app.
Important! If your scanner does not have the 4.0 version of the VIP Desk app and you wish to update, you'll need to delete the app entirely and install the 4.0 version by scanning this QR code:
New features
First of all, scanners will display Ticketing Info as a default. You can, however, choose to display the Hospitality Info or not.
Scan Results
Scan results screens have gotten a little make-over.
Notice how the colour indicating the hospitality formula is now shown as a banner:
What has also been added: a check of the database when a barcode can't be found.
Press the 'check barcode' button and the app will sync with the backoffice to retrieve any missing tickets.
If the barcode still isn't found, the ticket is probably invalid.
As from this latest version you will have access to the last scanned tickets.
On the bottom of your IN/OUT screen you will find a link to Last Scans. This screen has a search bar at the top:
Connectivity
Also new is acces to the connectivity of the scanner, which shows
- diagnostics of the scan actions and scanner status
- a Sync Now button (which updates the scanner with the latest ticket info from your back office)
- a Send Diagnostics button (which triggers an e-mail with an incident report to iXpole Support)
- an Incident History (which shows for example if connection was lost)
Attendance
And last, but not least, a view on attendance was added, split up by category after clicking on the total: