iXpole generates automated mails to individuals for a set of preset actions (e.g. for sending a ticket, sending a contract, sending an order confirmation...). Such automated mails are based on a set of predefined "email templates". These email templates are preconfigured in iXpole. It's possible to customize these preconfigured templates to your specific needs. 

In this article the Activation iXpole email template is explained.

Let's get you started.

Go to Emails >> Templates.

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Which type of template is this?
The Activation iXpole email template is a non-editable or 'fixed' email template () which means the user can't edit the email when it's being sent.

When is this template used?
The Activation iXpole email template is used whenever an enduser is activated from within iXpole's backoffce application. In other words, when this template is active and the enduser's VIP Online account is being activated from within the iXpole Back Office, this enduser recieves an email looking like this (depending on the default email style):

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From whom to whom is this template sent?
When the enduser's VIP Online account is being activated from within the iXpole Back Office, this enduser recieves an email.

Which different placeholders are used/usable?
In the email's content, several placeholders are used. Below the different placeholders are explained:

Field

Description

{{CustomerContact_FirstName}}

First name of the contact person receiving this e-mail

{{CustomerContact_LastName}}

Last name of the contact person receiving this e-mail

{{Email}}

Email address

{{{ACTIVATIONLINK}}}

Activation link. Used to create a unique temporary link for the recipient of this email. Allows you to set the password for this account.


This template can not be deactivated because endusers always have to receive an email when they are activated from within the iXpole backoffice application.

Remember: all e-mail templates are auto-merged with your default email Style when sent. To get more information about how to create an email Styling or how to set a default email style, read the articles "the email designer tool explained" and "create and or modify an email styling".