Ticket and hospitality payouts follow different rules. A released seat or parking ticket becomes payable after resale. Eligible hospitality linked to a released seat can be paid without waiting for the ticket to sell.
In this article you will learn how to review and pay resale proceeds
Let's get you started
- Review the payout overview
- Check or adjust payable amounts
- Select and confirm payouts
Review the payout overview
Open the Calendar Item details and select Ticket resale. The figures show released and resold tickets, the resale amount, and separate pending and completed payout totals for tickets and hospitality. In Ticket and hospitality resale payouts, check the status and amount of each row. Hospitality rows appear with their linked seat and location. A ticket that has not sold again cannot be selected for payout; eligible hospitality can.
Check or adjust payable amounts
Review each payable row's amount. If it needs correction, edit the payout amount in the grid before selecting the row. The grid indicates an adjusted amount and retains the calculated amount for comparison.
Select and confirm payouts
Select the payable rows, all payable rows for one account, or all payable rows in the grid. Select Payout. Review the row count and total amount, then confirm. iXpole credits the selected amounts to the holders' wallets and marks those rows as completed. If the Calendar Item has not started, iXpole asks for an additional confirmation. Payouts are limited to Calendar Items in the active season, and completed rows cannot be paid again.