Hospitality Location, Hospitality Formula, Upsell, ... Many terms. But how are they related to each other?
After reading this article you'll understand how the different Hospitality concepts fit together.
Let's get you started.
There is a specific hierarchy between the different hospitality concepts that allows you to perfectly mirror your hospitality organisation to the configuration in iXpole.
In below drawing the left side (orange) shows the configuration in iXpole, while the left side (green) reflects the actual situation
Level 1 - Location Type
At this level you will have to determine which types of Hospitality Locations you want to create. In our example there is only one type, a Dinner location. But you might as well have cocktail locations, after-event locations, etc...
Level 2 - Hospitality Locations
When you have decided on the different Hospitality Location Types, you can create the different Hospitality Locations of one certain type. In our example, there are 3 Hospitality Locations, of the Hospitality Location Type, Dinner Location: Sportsbar, In the 16 and The Spot
Level 3 - Hospitality Formulas
In 1 single Hospitality Location it is perfectly possible to offer different Hospitality Formulas. In our example, we've elaborated only the Hospitality Formulas in the Hospitality Location Sportsbar. There are 3 Hospitality Formulas in this location: Burger Bash, Pizza Party and Taco Madness.
Level 4 - Hospitality Upsell
Once you've decided on your Hospitality Formulas, you can drive the personalisation even further by determining which Hospitality Upsell items are available for each Hospitality Formula. In our example, we've elaborated the Hospitality Upsell options for the Hospitality Formula Burger Bash. There are 3 Hospitality Upsell items for this formula: Margarita Pitcher, Burger Upgrade and 100€ cashless credit