When a client contacts you asking about its On-demand credit left, this is when you can use the On-demand overview.

After reading this article, you will know how to read this overview and find the information you need.


Let's get you started


First open the On-demand tab on the Account record.

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You will then the see the list of all active On-demand Wallets for the current Season. 

A Wallet refers to a set of On-demand credit. 


You can see the following the following information:
  • Sales: parent Sale where the Wallet can be found.
  • Product: reference of the On-demand product
  • Start: initial credit of the Wallet. Please note that it could be a monetary value, or a quantity of a service or product.
  • Used: the usage percentage of the product. 
  • Remaining: the remaining amount or quantity.
If you click on the percentage, you can then access a screen of the usage detail.