After you have opened the match, you need to activate the option "VIP Online: Users can download tickets".
When you activate this option, your customers will be able to download or forward their tickets to their guests via VIP Online.
Here's how to do this:
1. Go to the Fixtures tab.
2. Choose the next match for which you want to open the tickets for downloading or forwarding.
3. Check if the event is active.
4. Turn on the option "VIP Online: User can download tickets".
5. If the "open for ticket download" sign will turn green, the option is set.
6. Your customer can either download his tickets or forward it through the mail to his invitees by
making use of the "Manage" button.