So that your customer can download / forward his tickets.

Here's how you do this: 

1. This contract is still in draft and as long as a contract is in draft, adjustments can be made.

2. You can print the contract via the "Actions" button.

3. Choose the right layout and type.

4. Your layout is being rendered and is ready to be printed as a PDF or DOCX.

5. If you have the signed contract back from your customer, you have to scan it first before you can save it under Attachments.

6. Now you can save this contract as Final.

7. You get the following message where you have to click "Yes".

8. The status is automatically set to Final so the customer can download / forward his tickets in the VIP Portal.
-> No further changes can be made to this contract.